Custom Stationery Process & Guidelines

When are payments due and what is the cancellation policy?

When your first invitation proof is emailed, you will also receive our Custom Stationery Agreement, which outlines our payment terms.
A deposit is required for all orders:

50% deposit due with review of first proof (refundable minus cancellation fee)
50% balance due upon approval of final proof

We do not ask for a deposit until you have seen your first proof; however your deposit will be due before any changes or edits are made to your proofs. A revised Estimate will be sent when order changes result in an increase/decrease to the original estimate. 3 complimentary proofs are provided with each order. Additional proofs are $25 each.

Orders with custom calligraphy at the beginning of the design process require a $150 non-refundable deposit. This deposit will be applied towards your customized order.

Deposits on orders cancelled during the proof process will be refunded minus the $150.00 cancellation fee. Exception to this is for custom calligraphy.

No refunds after approval of final proof/authorization to print.

Invited Paperie accepts all major credit cards and checks. There is a $35 fee for returned checks.